Content Grievance and Phub Abuse Reporting Framework
I. Content Grievance Protocol
Phub maintain an structured intake procedure to address objections regarding the media hosted across our network properties. This setup empowers any visitor or third party to flag hosted media that appears unlawful or conflicts with our operational Standards. Our team guarantees the examination and resolution of all logged grievances within a window of five (5) business days.
Should clear verification of unlawful or non-compliant media emerge, the material will be purged from the platform instantly. If you conclude that your likeness or that of another individual is displayed in an illegal format or breaches platform thresholds, please alert us by specifying the exact media asset and detailing the underlying violation using the submission mechanism provided below.
II. Abuse and Infringement Reporting Directive
Phub platform runs a robust infrastructure designed to let users signal breaches of our Terms of Service, statutory violations, or non-consensual media uploads. We are committed to managing this evaluation pipeline with maximum speed and operational efficiency while balancing fairness for all parties. Every submitted ticket will be assessed and resolved within five (5) business days, accompanied by explicit parameters to prevent future compliance failures.
Upon identifying a verified violation, we will establish the correct remedy and execute the necessary enforcement steps. Media confirmed to be illegal faces immediate deletion. We refrain from penalizing account holders for conduct occurring outside our digital infrastructure or on independent external networks. In scenarios where disagreements regarding production consent cannot be settled through internal review, the deadlock will be escalated to an independent arbitration panel at our exclusive expense. Following an enforcement action, or if our team requires additional context from your side, we will correspond with you via email or alternative digital messaging systems.
III. Phub Abuse Procedures for Featured Individuals
If your image or likeness is featured within any video asset or alternative media file on our Sites, you possess the legal right to challenge any administrative determination stemming from a claim of missing consent. To launch a formal appeal, please log a notification using the technical form below, selecting “Non-consensual Content” as the primary classification for your claim.
Upon intake of your appeal, Phub abuse team will initiate an objective assessment to verify that legally sound authorization was secured for the contested media. If we fail to substantiate that valid consent was documented, or if you provide proof that any previously granted authorization is legally void under relevant statutes, we will take down the media instantly.
In situations where our administration disputes the claim that consent is legally void under governing statutes, the matter will be routed to an independent arbitration association for definitive resolution, funded entirely by us. We pledge to administer all appellate reviews with absolute fairness and structural transparency.
IV. Recidivist and High-Severity Violations
Phub retain the discretionary authority to implement escalated penalties against platform users who either:
- Systematically and repeatedly violate our established operational rules.
- Commit a singular, high-severity violation of our community boundaries.
These advanced disciplinary actions include, without limitation, the permanent deletion of your profile and the implementation of terminal bans to block you from utilizing our digital Services moving forward.